Extended Warranty
Extra Protection for Your Devices
Extend your device’s warranty for up to 3 years. Stay covered beyond the manufacturer’s warranty with reliable service and support
Mobiles
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 499 – 1,199 | SAR 109 | – | – |
| SAR 1,200 – 2,099 | SAR 219 | – | – |
| SAR 2,100 – 2,899 | SAR 279 | – | – |
| SAR 2,900 – 3,499 | SAR 339 | – | – |
| SAR 3,500 – 4,599 | SAR 399 | – | – |
| SAR 4,600 – 7,699 | SAR 499 | – | – |
Tablets
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 499 – 1,199 | SAR 109 | – | – |
| SAR 1,200 – 2,099 | SAR 219 | – | – |
| SAR 2,100 – 2,899 | SAR 279 | – | – |
| SAR 2,900 – 3,499 | SAR 339 | – | – |
| SAR 3,500 – 4,599 | SAR 399 | – | – |
| SAR 4,600 – 7,699 | SAR 499 | – | – |
Smartwatches
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 249 – 999 | SAR 79 | – | – |
| SAR 1,000 – 1,999 | SAR 179 | – | – |
| SAR 2,000 – 3,699 | SAR 279 | – | – |
Computing
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 699 – 1,999 | SAR 219 | – | – |
| SAR 2,000 – 3,999 | SAR 439 | SAR 560 | – |
| SAR 4,000 – 5,999 | SAR 619 | SAR 899 | – |
| SAR 6,000 – 7,699 | SAR 769 | – | – |
Gaming
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 499 – 1,499 | SAR 169 | – | – |
| SAR 1,500 – 2,499 | SAR 219 | – | – |
| SAR 2,500 – 3,799 | SAR 329 | – | – |
Small Appliances
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 299 – 399 | SAR 70 | SAR 110 | SAR 130 |
| SAR 400 – 599 | SAR 90 | SAR 140 | SAR 170 |
| SAR 600 – 799 | SAR 110 | SAR 170 | SAR 210 |
| SAR 800 – 999 | SAR 130 | SAR 200 | SAR 250 |
| SAR 1,000 – 1,199 | SAR 150 | SAR 230 | SAR 290 |
| SAR 1,200 – 1,399 | SAR 170 | SAR 260 | SAR 330 |
| SAR 1,400 – 1,599 | SAR 190 | SAR 290 | SAR 370 |
| SAR 1,600 – 1,799 | SAR 210 | SAR 320 | SAR 410 |
| SAR 1,800 – 1,999 | SAR 230 | SAR 350 | SAR 450 |
Smart TVs
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 699 – 1,999 | SAR 219 | SAR 389 | SAR 499 |
| SAR 2,000 – 3,999 | SAR 439 | SAR 659 | SAR 879 |
| SAR 4,000 – 5,999 | SAR 659 | SAR 989 | SAR 1,299 |
| SAR 6,000 – 9,999 | SAR 1,049 | SAR 1,759 | SAR 2,399 |
Home Appliances - Freezers and Refrigerators
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 499 – 1,999 | SAR 180 | SAR 250 | SAR 350 |
| SAR 2,000 – 3,999 | SAR 350 | SAR 520 | SAR 699 |
| SAR 4,000 – 5,999 | SAR 580 | SAR 799 | SAR 999 |
Home Appliances - Washer Machines, Dishwashers and Ovens
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 499 – 1,999 | SAR 260 | SAR 399 | SAR 499 |
| SAR 2,000 – 3,999 | SAR 460 | SAR 699 | SAR 899 |
| SAR 4,000 – 5,999 | SAR 699 | SAR 999 | SAR 1,399 |
Air Conditioners
| Device Value | 1 Year | 2 Years | 3 Years |
|---|---|---|---|
| SAR 499 – 1,999 | SAR 180 | SAR 250 | SAR 350 |
| SAR 2,000 – 3,999 | SAR 350 | SAR 520 | SAR 699 |
| SAR 4,000 – 5,999 | SAR 580 | SAR 799 | SAR 999 |
Sharaf DG Extended Warranty – Peace of Mind for Your Devices
At Sharaf DG, we believe your devices should last beyond the standard warranty. That’s why our Extended Warranty Plan provides hassle-free repairs and protection against electrical and mechanical defects.
Why Choose Sharaf DG Extended Warranty?
- Free repairs at authorized service centers
- Covers electrical & mechanical failures
- No hidden maintenance charges
- Wide coverage for smartphones, laptops, TVs & more
Scope of Coverage
The Extended Warranty applies to parts and labor for products listed on your Sharaf DG invoice, covering electrical and mechanical defects.
- Free repairs at authorized service centers
- Coverage for labor, parts & transportation costs
- Applicable to:
- Smartphones, Tablets, Smartwatches
- Gaming Consoles, Laptops, Personal Computers
- Smart TVs, Monitors, Air Conditioners
- Freezers, Refrigerators, Dishwashers
- Washing Machines, Cookers, Small Home Appliances
How to Use the Service
- In-store Service: Visit any Sharaf DG store and head to the Customer Service Desk.
- Courier Pickup Service: Call 8001240467 to arrange a courier collection.
- Required Documents: Present your original invoice & contract (including IMEI or serial number).
Terms & Conditions
Repair & Replacement Policy
- Replacement or Sharaf DG Gift Card for devices beyond economical repair.
- No coverage for business interruption losses.
- Proof of replacement required for manufacturer-warrantied devices.
What’s Not Covered?
- Accessories (SIM cards, software, cables, etc.)
- Unauthorized repairs or tampered serial numbers
- Wear & Tear, cosmetic damage, rust, scratches
- Installation errors, modifications, power issues
- Damage from natural disasters, theft, war
Customer Responsibilities
- Keep the original invoice & contract.
- Backup data before repair submission.
- Disable e-SIM, iCloud, and Google accounts before service.
- Remove personal data & retain accessories.
Cancellations & Fraud
- No Cancellations or Refunds: Once subscribed, the Extended Warranty cannot be canceled.
- Fraudulent Claims: Any false claim results in immediate termination of the warranty.
FAQ’s
What exactly does the Extended Warranty cover?
The Extended Warranty goes beyond the manufacturer’s warranty to cover parts, labor, and even replacements for electrical and mechanical defects.
How long does the Extended Warranty last?
You can extend your warranty for 12, 24, or 36 months, starting from the expiration date of the manufacturer’s warranty.
How do I purchase an Extended Warranty for my device?
You can purchase the Extended Warranty in-store or online for immediate coverage.
Can I buy an Extended Warranty for any product?
Extended Warranties are available for most electronics and appliances. However, accessories like cables and case covers are excluded.
Are there any service fees or deductibles for repairs under the Extended Warranty?
No, there are no additional service fees or deductibles for repairs covered by the Extended Warranty.
What happens if my device can’t be repaired under the Extended Warranty?
If your device is beyond repair, we will either replace it or issue a gift card, depending on the situation.
Is international coverage included in the Extended Warranty?
The Extended Warranty includes regional coverage, valid within specific geographic areas only.
How can I check the status of my Extended Warranty?
You can check the status of your warranty online by visiting our website: Check Warranty Status – Sharaf DG KSA.
What does the Replacement Guarantee cover during the manufacturer’s warranty?
The Replacement Guarantee only applies to manufacturing defects during the manufacturer’s warranty period.
Are there exclusions where the Extended Warranty doesn’t apply?
Yes, the Extended Warranty has certain exclusions. For full details, please refer to our Terms & Conditions.
Can I cancel my Extended Warranty after purchase?
Yes, you can cancel the warranty within one week of purchase.
Does the Extended Warranty cover software issues?
No, software issues are not covered under the Extended Warranty.
What steps should I take before getting my device repaired under the Extended Warranty?
Visit the nearest store or contact customer care for guidance. Check the FAQs to learn more about preparing your device for repair.