Disclaimer Policy

The website is provided "As Is" without warranties or guarantees. By using the site, you assume all risks associated with its use.

While Sharaf DG strives to ensure the accuracy and quality of content from external sources, it cannot be held responsible for errors, omissions, or technical issues. Sharaf DG is not liable for any results obtained from using such information

This disclaimer does not affect any product warranties offered by manufacturers as specified in product details. It is a key part of the User Agreement.

Usage Restrictions

Only one voucher or coupon code can be used per transaction unless otherwise communicated to the end user.

Sharaf DG and its suppliers are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, goodwill, data, or other intangible losses arising from the use of the site or its services.

User Agreement

Without limiting the scope of the above disclaimer, Sharaf DG’s total liability to you, whether in tort or contract, is limited to the value of the product you ordered.

Sharaf DG, its affiliates, and technology partners do not guarantee the accuracy, reliability, completeness, or timeliness of any content, information, software, text, graphics, links, or communications provided through the site. Additionally, we do not warrant that the site will be error-free or uninterrupted.

Sharaf DG assumes no liability for:

Monetary or other damages resulting from delays, failures, interruptions, or corruption of data transmitted during site usage.

Any interruptions or errors in the site's operation.

Site Security

Users are strictly prohibited from attempting to compromise the site's security. This includes but is not limited to:

Accessing data not intended for you.

Attempting to breach security or authentication measures.

Interfering with the site's operations through malicious methods such as submitting viruses, overloading, spamming, or crashing the system.

Sending unsolicited emails (spam) or forging any part of TCP/IP packet headers.

Violations may result in legal action, and Sharaf DG will cooperate with law enforcement to investigate such incidents.

Users must not use unauthorized tools (e.g., robots or spiders) to navigate or search the site, except for Sharaf DG’s search tools or commonly available browsers such as Microsoft Edge or Google Chrome.

Liability for Website Content

Sharaf DG, its employees, and affiliates strive to maintain the accuracy and currency of website information. However, they are not responsible for:

Loss, injury, or damages resulting from the use of information on the site.

Travel arrangements made through the site. Users should verify visa requirements, health, and safety details with relevant authorities before traveling.

All documents and related graphics are provided "as is" without warranty. Sharaf DG disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Sharaf DG and its affiliates are not liable for any special, indirect, or consequential damages arising from the use of the site or its content.

Sharaf DG reserves the right to update or change site information at any time. Linked external sites are not under Sharaf DG’s control, and their inclusion does not imply endorsement.

Opinions expressed on the site are personal and do not necessarily reflect the views of Sharaf DG.

Product and Order Disclaimer

All products sold on Sharaf DG are brand new and 100% genuine.

Important Notes:

The website does not guarantee the complete accuracy of all product details. Users are advised to verify specifications with the manufacturer or the product's official website.

Product colors may slightly vary from displayed images.

Order Cancellation Policy

Sharaf DG reserves the right to cancel any order under the following circumstances:

Wrong Image: Product images are for illustrative purposes only. If a purchase is made based on a mistakenly advertised image, Sharaf DG may cancel the order>

Wrong Price: If an incorrect price is displayed, Sharaf DG may cancel the order.

Wrong Description: Mistakes may occur in product descriptions. Some features may differ depending on the region. If a product lacks a feature as advertised, Sharaf DG holds the right to cancel the order.

Fraudulent TransactionsOrders made using fraudulent email IDs and payment methods may be canceled

Entire Agreement

If any part of this agreement is deemed invalid or unenforceable under applicable law, that provision will be replaced by a valid one that best reflects the original intent. The rest of the agreement remains in effect.

This agreement represents the entire understanding between you and Sharaf DG regarding the use of the site and services, superseding all prior communications

Sharaf DG’s failure to act on a breach by a user does not waive its right to address future breaches.

Orders Held/Delayed

Deliveries may be delayed if:

The provided information is incomplete or incorrect.

The bank requires further authentication of the transaction.

Transaction Currency

The standard transaction currency on Sharaf DG’s e-commerce portal is KSA Riyal (SAR/SR). If you use a credit card issued by a bank outside KSA, the amount on your bill may vary due to exchange rate fluctuations and additional bank fees.

Merchant Domicile

AL-SARIYAH AL-HADITHA, a Limited Liability Company incorporated under the laws of the Kingdom of Saudi Arabia, operates as a franchisee of SHARAF DG.

Customer Service

For any inquiries, please contact:

Call us: 8001240467

Email: support@sa.sharafdg.com

Support Hours: support@sa.sharafdg.com