Privacy Policy

Account and Registration Obligations

At Sharaf DG, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access and use our website. We encourage you to read this policy carefully to understand our practices.

By using the Sharaf DG website, you agree to the collection and use of your data by us and our authorized third-party service providers, as described in this policy. If you do not agree with these terms, please refrain from using our services.

We value the trust you place in us and strive to ensure a secure and seamless experience. Our goal is for you to:

Feel confident while using our website.

Trust that your information is handled responsibly.

Reach out with any questions or concerns about privacy

By accepting this Privacy Policy during registration, you explicitly consent to our collection, use, and disclosure of your personal information in accordance with this policy. This Privacy Policy is part of and subject to the terms of our User Agreement.

Sharaf DG Privacy Guarantee

Sharaf DG guarantees that we will not sell or rent your personal information to third parties without your consent, except as outlined in this Privacy Policy. We may share your information with our affiliates (authorized third-party service providers) within and outside the KSA to facilitate communications on our behalf. Occasionally, we may disclose general statistical information about our website and visitors, such as the number of visitors and the types of goods and services purchased. Your trust and confidence are our top priorities.

What information is collected from you?

Sharaf DG collects the information you provide during registration, along with data we gather from your interactions with our services and your visits to our website and other accessible sites. This includes transaction details, such as payment card information, and any additional data collected when you participate in promotions, competitions, provide feedback, or complete profile forms. We also monitor customer traffic patterns and website usage to enhance the services we offer. We collect only the information necessary and relevant to provide you with the services available on the website.

Credit Card Details

Sharaf DG does not store any credit card details in our database or on our servers. All payment information is processed securely through an SSL-encrypted environment.

Anonymous Information

We automatically receive and collect certain anonymous information in standard usage logs through our web server. This includes computer-identification information obtained from "cookies" sent to your browser, such as:

Web server cookie stored on your hard drive

IP address assigned to the computer you are using

Domain server through which you access our services

Type of computer you are using

Type of web browser you are using

Sharaf DG uses cookies for several purposes, including simplifying the login process for registered users, ensuring the security and authenticity of users, enabling online shopping mechanisms, and monitoring website traffic.

Non-registered visitors to the Website receive anonymous cookies to track browsing patterns and build demographic profiles. While you do not need to allow your browser to accept cookies to browse much of our Website or access many of our services, cookies must be enabled if you wish to shop online or access areas reserved for registered users.

Most browsers allow you to disable the cookie function

Personally Identifiable Information

We may collect the following personally identifiable information about you:

Name: Including first and last name

Contact Details: Mobile phone number and additional contact information

ZIP/Postal Code

Demographic Profile: Such as your age and address

Opinions: Feedback on the features of our website

Managing Your Personal Data

You have control over your personal data and can take the following actions:

Delete Your Data:

Access your account details and click the “Delete Account” option.

Enter your account password and confirm by clicking the “Delete Account” button.

Upon deletion, your data will generally stop being visible to others on our services within one week.

Your account data is typically deleted within one week of the request.

Change or Correct Data:

You can edit some of your personal data directly through your account.

If needed, you can request changes, updates, or corrections to your data, especially if it’s inaccurate.

Data Retention and Legal Compliance :

Even after account closure, we may retain your personal data if it is reasonably necessary to:

Comply with Legal Obligations: Including law enforcement requests and regulatory requirements.

Resolve Disputes

Maintain Security

Prevent Fraud and Abuse: For example, if your account has been restricted for violating our Professional Community Policies.

Enforce our Terms of Service

Fulfil Unsubscribe Requests: To stop receiving further messages from us

We may also retain de-personalized information after your account has been closed. Information you have shared with others (e.g., through messages, updates, or group posts) will remain visible even after you close your account or delete the information from your own profile or mailbox.

Who collects the information ?

Anonymous Traffic Information: We collect anonymous traffic information when you visit our website, such as data regarding your interactions with the Website.

Personally Identifiable Information: This information is collected only as part of a voluntary process, such as during registration, participation in an online survey, or contest.

Advertisers: Our advertisers may collect anonymous traffic information through cookies assigned to your browser.

Third-Party Websites: The Website may contain links to other websites. We do not own, manage, or control these websites, and we are not responsible for their privacy practices. We strongly recommend that you review the privacy policies of any linked websites.

Our use of your information

We use your personal information to:

Personalized Features: Enhance and provide features tailored to your preferences and needs.

Tailored Experience: Customize the Site to better suit your interests.

Communication: Contact you when necessary, including for customer service and support.

Service Provision: Deliver the services you have requested efficiently.

Legal Compliance: Preserve social history as required by applicable laws or policies.

Internal Use of Contact Information

We utilize your contact information internally to:

Product Improvement: Guide our efforts in enhancing and improving our products.

Survey Participation: Reach out to you as a potential survey respondent for valuable feedback.

Contest Notifications: Inform you if you are a winner in any contest you participate in.

Promotional Communication: Send you promotional materials from our contest sponsors or advertisers.

Use of Anonymous Traffic Information

We generally use anonymous traffic information to:

Personalized Service: Identify you to deliver a more personalized experience from both advertising and editorial perspectives.

Access Privileges: Recognize and manage your access privileges to our Site.

Promotion Tracking: Track your participation in promotions, sweepstakes, and contests, helping us monitor progress, entries, and status in prize drawings.

Ad Management: Ensure you do not see the same advertisements repeatedly.

Server Diagnostics: Assist in diagnosing any issues with our servers to maintain optimal performance.

Site Administration: Administer and manage the overall functionality of our Site.

Session Tracking: Track your session to gain insights into how visitors interact with our Site, enabling us to improve user experience.

Disclosure of Your Information

We do not rent, sell, or share your personal information with third parties. We will only disclose your personally identifiable information under the following circumstances:

With Your Consent: When we have your explicit permission to do so.

Service Provision: To provide the products or services you have requested.

Legal and Security Purposes: To assist in investigating, preventing, or taking action against illegal activities, suspected fraud, potential threats to the safety or security of any person, violations of the Sharaf DG website's terms of use, or to defend against legal claims.

Compliance with Legal Orders: In response to subpoenas, court orders, or requests/orders from legal authorities or law enforcement agencies that require such disclosure.

Your Choices Regarding the Collection, Use, and Distribution of Your Information

Providing personally identifiable information is entirely voluntary. You are not required to register with us to browse our Site; however, certain services are only available to registered visitors.

Unsubscribing: To unsubscribe from our mailings, click the link at the bottom of each email or update your account preferences. Please note that Sharaf DG reserves the right to send you certain service-related communications considered a part of your Sharaf DG account without offering the option to opt-out.

Updating Information: You can update your information and change your account settings at any time using the contact information provided below.

Data Removal: Upon request, we will remove or block your personally identifiable information from our database, effectively cancelling your registration. However, your information may still be stored in our archives, even after the deletion or termination of your account.

Commercial Use Notification: If we intend to use your personally identifiable information for any commercial purposes, we will notify you at the time of collection and provide you the option to opt-out of such use.

Contact Information

Head Office Address

Third Floor, White Space | Riyadh
PMRV+FVM, AL Mursalat Dist., Riyadh, 12211

Contact Us

Phone: 8001240467
Email: support@sa.sharafdg.com

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