Everyone Is a Winner

1. The promotion is organised by Sharaf DG KSA and is valid from 11 to 26 September 2026.
2. Customers can participate at Sharaf DG stores at Granada Mall and Riyadh Gallery, or through the Sharaf DG KSA online promotion page.
3. Participation is open to individuals aged 16 years and above in the Kingdom of Saudi Arabia, subject to applicable laws and any eligibility requirements specified by the competent authority.
4. No purchase is required to participate.
5. To participate, customers must provide their name, Saudi mobile number and valid email address, review and accept these promotion Terms & Conditions and the applicable Privacy Notice, and spin the digital wheel.
6. Every valid participant will receive a guaranteed reward. The wheel does not contain any blank, “try again” or non-winning result.
7. Each participant is entitled to one reward only during the campaign. Participation will be identified using the registered mobile number and/or email address.
8. Participants may spin the wheel again for fun; however, every subsequent spin using the same registered details will display the same reward originally allocated. Repeat spins will not generate an additional or different reward.
9. Rewards are automatically allocated by the system and are subject to the approved reward quantities and remaining availability at the time of participation. A specific reward cannot be requested or guaranteed before participation.
10. The first reward recorded against the participant’s registered details is final and cannot be changed, exchanged or upgraded.
11. Digital vouchers will be sent to the participant’s registered email address. Where a physical voucher is applicable, it will be issued by authorised Sharaf DG staff following verification.
12. Participants are responsible for providing accurate contact information. Sharaf DG will not be responsible for rewards sent to an incorrectly entered email address or mobile number.
13. Vouchers must be redeemed within the validity period and in accordance with the conditions stated in the reward email or on the voucher.
14. Rewards cannot be exchanged for cash, resold or transferred for monetary value.
15. Multiple vouchers may be combined only where the specific voucher conditions expressly permit it.
16. False information, automated participation, system manipulation, voucher-code misuse or any other attempt to interfere with the promotion may result in disqualification and cancellation of the participation and/or reward.
17. Sharaf DG reserves the right to verify participant eligibility and participation details and to disqualify any participant where these Terms & Conditions or applicable promotion requirements have been breached.
18. By registering and participating, customers acknowledge and agree to the collection and use of their information for participation validation, reward fulfilment, fraud prevention and campaign administration, in accordance with the applicable Privacy Notice. Marketing communications, where applicable, will be handled in accordance with the applicable consent requirements and Privacy Notice.
19. MakeMyTrip rewards are subject to the applicable MakeMyTrip redemption and booking conditions. Sharaf DG rewards are subject to the applicable Sharaf DG KSA voucher conditions.
20. Sharaf DG will not be liable for any delay, failure or interruption caused by circumstances beyond its reasonable control, including technical failures, connectivity issues, system outages or other unforeseen circumstances, subject to applicable law.
21. The promotion is subject to applicable laws and the conditions of the approval issued by the competent authority in the Kingdom of Saudi Arabia.
22. Sharaf DG reserves the right to amend, suspend or cancel the promotion where required by applicable law, regulatory requirements or circumstances beyond its reasonable control, subject to any required approval from the competent authority.